Our Priority is your Safety

July 15, 2020
Great news! Vanderhoof Health and Fitness has the green light from the Northern Health Authority to move from booking appointments to using room capacity to monitor building usage. With that in mind, here is information regarding memberships, building usage, and next steps for you to keep in mind as we move forward. 

Memberships:
All memberships will be reactivated on Monday, July 20, 2020. Credits for prepaid membership prior to our March 2020 closure will be applied beginning on July 20, 2020. We will resume monthly scheduled payments on August 1, 2020. 

If you are not comfortable with returning to the facility due to COVID-19 or need to make changes to your membership due to COVID-19, please email us at vandherhoofhf@gmail.com or call us at 250-567-5557 by August 1, 2020. 

If you are making changes to your membership due to COVID-19, the following three options will be available:

1. Downgrade – if individuals on your membership will not be able to return, we can put those members on hold or remove them from your family or couple membership.
2. Cancel – If you are not able to return, you can request a cancellation at this time.
3. Support - Like many other small, family-owned businesses in Vanderhoof, this pandemic has stretched our resources available to serve the community. If you are not able to return at this time, but you would like to continue supporting your local gym, you can opt to keep your membership active. No further action is required on your part. We will resume monthly scheduled payments on August 1, 2020 on your behalf and your membership will be ready for you whenever you return.

If you have any questions or concerns, please email us at vanderhoofhf@gmail.com or call us at 250-567-5557.

Thank you for toughing this out with us. We are excited to have you back!

Info you need to know:

• Hours of operation:
  The gym can no longer be open 24-hours as a staff member must be present on site. We will be operating on reduced hours:.
  • Monday – Friday • 9:00am-9:00pm
  • Saturday & Sunday • CLOSED
• We will be operating on a first-come, first-serve basis with a maximum capacity for each fitness area.
• Facility capacity for fitness users is currently a maximum of 35 people, with lower limits during scheduled cleaning closures. Please be prepared to choose another area, or wait, if your desired room is full. Facility staff will be on hand to help.
  • Main Weight Room: 12
  • Cardio Room: 8
  • Ladies Only: 10
  • Crossfit Room: 5
• Members are asked to limit their stay to 90 minutes or less.
• Do not enter VHF if you display symptoms of illness, have been ordered to self-isolate due to health reasons, have had close contact with a person who has a communicable illness, or have recently been out of the country
• If you are observed with symptoms of illness or appear to be feeling unwell, a VHF staff member may ask you to leave the facility​.
• Enhanced cleaning measures are in place. There will be scheduled rotating closures of fitness areas for cleaning and disinfection throughout the day. The scheduled closures will be as follows: 
  • Ladies Only: 12:00pm - 12:30pm
  • Weight Room: 12:30pm - 1:00pm
  • Cardio Room and Crossfit Room: 1:00pm - 1:30pm
• Cleaning of high contact surfaces will happen every two hours. 
• Locker rooms will be closed to reduce contact.  As such, please arrive ready for your workout in workout clothes.
• The water fountain will be closed, please bring adequate water for the duration of your workout.
• Cardio equipment will be spaced out so that members are not using two machines next to each other.
• Members will be provided with disposable towels and disinfectant in a spray bottle to wipe down equipment and surfaces. Please wipe down equipment after each use.
• Staff members will disinfect surfaces and equipment during and between each scheduled group of members.